System Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Knack Features Operational
90 days ago
99.95 % uptime
Today
Account Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Builder ? Operational
90 days ago
100.0 % uptime
Today
Live App ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
99.82 % uptime
Today
Knack Services Operational
90 days ago
99.99 % uptime
Today
Marketing Site (www.knack.com) Operational
90 days ago
99.97 % uptime
Today
Support Ticket Portal Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Community Forum Operational
90 days ago
100.0 % uptime
Today
Product Requests & Changelog ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
API Service disruption
Resolved - This incident has been resolved.
Nov 19, 08:08 EST
Investigating - Update: 8:00 AM EST. Things are looking stable at this point so we will be closing out the alert. If you have any other issues with the service please reach out to the Support team through the regular communication channels.

Update: 6:30 AM EST. It seems that the services are back to normal at this time. We will continue to monitor on our end for a few more hours. At this time we will decrease the severity of the issue.

Update: 6:00 AM EST. We have found the cause and are working on a permanent fix on all the regions. We still need to run some tests on our end to ensure compatibility. Once we have the fix deployed we will add another update.


At around 2:30 AM EST we have discovered an API service interruption across all platforms. If you got a 500 error for any API calls, it is related to this incident.
Our engineering team has been working since then on identifying the cause and implementing a solution. We will come back with a reply soon.
Nov 19, 04:26 EST
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Task Scheduling Disruption
Resolved - This incident has been resolved.
Nov 8, 16:26 EST
Monitoring - We have identified the issue affecting scheduled tasks and have pushed a fix. To ensure your scheduled tasks resume as expected, please update the "Next Run Date" in the task settings. This will help verify that tasks are triggered correctly moving forward.

Thank you for your patience as we worked to resolve this issue.
Nov 8, 13:29 EST
Investigating - We are currently experiencing an issue where some scheduled tasks have stopped running, impacting a small subset of customers. Our Engineering team is actively investigating the root cause and working to restore full functionality as soon as possible.

Affected customers may try updating the "Next Run Date" in the task settings, which may help trigger the tasks to resume.
Nov 8, 10:45 EST
Nov 7, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage