Task Scheduling Disruption
Incident Report for Knack
Resolved
This incident has been resolved.
Posted Nov 08, 2024 - 16:26 EST
Monitoring
We have identified the issue affecting scheduled tasks and have pushed a fix. To ensure your scheduled tasks resume as expected, please update the "Next Run Date" in the task settings. This will help verify that tasks are triggered correctly moving forward.

Thank you for your patience as we worked to resolve this issue.
Posted Nov 08, 2024 - 13:29 EST
Investigating
We are currently experiencing an issue where some scheduled tasks have stopped running, impacting a small subset of customers. Our Engineering team is actively investigating the root cause and working to restore full functionality as soon as possible.

Affected customers may try updating the "Next Run Date" in the task settings, which may help trigger the tasks to resume.
Posted Nov 08, 2024 - 10:45 EST
This incident affected: Knack Features (Builder).