Some apps see a redirect from the login page

Incident Report for Knack

Resolved

This incident has been resolved. We appreciate your patience and understanding while we worked to restore service.
Posted Oct 21, 2026 - 13:14 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2026 - 12:22 EDT

Identified

The issue has been identified and we did a revert while we are working on a permanent fix.

Your apps should start loading properly now, but please note you may need to refresh your browser window first.
Posted Oct 21, 2026 - 10:44 EDT

Investigating

At the moment we are investigating an issue where some users may be redirected to an incorrect page when they try to login. The issue is already being investigated on our end and we will keep you updated as more data becomes available.
Posted Oct 21, 2026 - 10:23 EDT
This incident affected: Knack Features (Live App).